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Does anybody ever used a retainer contract for data recovery cases (not forensics) with another person or company? Does anybody has a sample or a draft contract?

Hi Guys, Need LDR for this drive please MDL: WD20EARX-00PASB0 ROM F/W Version: 00270074 Family: Sadle G6 Thanks

Hi Guys, A WD5000LMVW-11VEDS0, came with head 1 not reading at all giving ABRT error on DDI so i switched the PCB to SATA then I went ahead and imaged head 0. Then i replaced the HSA and continued to image Head 1. Now that i have a full image of the drive on my server, i connected the patient...

Hi Guys, I got this case of ST3000DM003 with FS totally botched. The client couldn't tell me much, they don't even know if they have saved files beyond 2Tb which would have lead me to believe that the drive was taken out of its enclosure. But the enclosure was intact and no sign of opening. The...

Hi Guys, I have a ST3500413AS here that remains busy, no clicking noise, doesn't spin down and CTRL Z doesn't get to terminal. I shorted the pins at the start and it gets to DRD DSC but doesn't ID at all. I also tried to determine if the ROM is original but no luck there either as the output...

Hi guys, this WD30EZRX-00MMMB0 Dragon drive comes ready in a few seconds with a faint noise (which seems normal) but does not ID at all. I have the resources in hand. Was looking for some clues on how to go about it...which modules to replace/ fix. I have attached the SC. Many Thanks

Hi A client brought a Toshiba MK6465GSX FW: GJ003M which was installed in a Vehicle diagnostics device. After imaging the drive with few bad sectors we we installed the imaged drive in the device but the app is asking for the Serial number and Model of the failed drive. We used a Fujitsu drive...

Thanks in advance for your help. A customer dropped off a WD3200AAKS-75L9A0 PINCLITE. It had laud clicks. On visual inspection one head had fallen off so i swapped the heads. Now the drive doesn't ID at all. On start up it makes slight recalibration noise (i hope) showing DRD DSC - can hear...

Hi Everyone, A ST380211A Tonka2 drive, comes ready with a faint buzzing(cranking) noise. It Id's Mdl, Serial, FW and Capacity correct. But in terminal it gives ErrCode 43 continuously. I have attached the Screen shot. Does this indicate the "pending bug" or lots of bad sectors?

Hi, A ST500DM002, 3F Pharaoh, doesn't click nor buzz. Stays BSY and doesn't spin down. HDD not Id'ed at all. Terminal doesn't respond to Ctrl-z and gives the following. Any idea is much appreciated. Boot 0x10M Spin Up[0x00000000][0x0000B67C][0x0000BA10] Trans. Rst 0x10M MC Internal LPC...

This just showed up the other day enclosed in a WD My Passport casing...scared the hell out of me :shock: for real...i almost called the bomb squad :D

I have a drive ST500DM002 with KC47 FW. It gets ready when powered on almost immediately without any unusual noise but its not ID'ed at all and it doesn't spin down. In Terminal it gives the following reading. I was wondering if someone can shade some light on it.... Thanks Boot 0x10M Spin...

Greetings from Ethiopia, I am Orion. been running a Data Recovery Lab in Ethiopia for the past 8 years, which is probably the only one in the country hence these forums are my only source of useful info that I desperately need on my day to day operation. I've been using the DDI for a few years...