I am sorry to hear about the difficulties, first of all you can call Bitpass Customer Support at 
+1 (844) 607-6395!. Here are some steps you can take to address the situation:
1. Reset Your Password:
Online: Visit Bitstamp's password reset page at https://www.bitstamp.net/onboarding/lost. Enter the email address linked to your account and follow the instructions to reset your password.
Mobile App: Open the Bitstamp app, tap "Log in," select "Forgot password," enter your email address and follow the prompts to reset your password.
2. Contact Customer Support:
Email: Send a detailed email to [email protected], including your full name, account ID and a clear description of the issue. Use the subject line "Assistance Unlocking Account."
Phone: Call Bitstamp's customer support at
+1~844*607_6395.
Support Page: Visit Bitstamp's Customer Support page for additional resources and contact options.
3. Check for Open Orders:
Ensure you have no open orders on your account, as funds reserved for pending orders may restrict certain account activities.
4. Verify Your Account:
If your account verification is incomplete, submit all required documentation to complete the process, as incomplete verification can lead to account restrictions.
+1 (844) 607-6395!. Here are some steps you can take to address the situation:1. Reset Your Password:
Online: Visit Bitstamp's password reset page at https://www.bitstamp.net/onboarding/lost. Enter the email address linked to your account and follow the instructions to reset your password.
Mobile App: Open the Bitstamp app, tap "Log in," select "Forgot password," enter your email address and follow the prompts to reset your password.
2. Contact Customer Support:
Email: Send a detailed email to [email protected], including your full name, account ID and a clear description of the issue. Use the subject line "Assistance Unlocking Account."
Phone: Call Bitstamp's customer support at
+1~844*607_6395.Support Page: Visit Bitstamp's Customer Support page for additional resources and contact options.
3. Check for Open Orders:
Ensure you have no open orders on your account, as funds reserved for pending orders may restrict certain account activities.
4. Verify Your Account:
If your account verification is incomplete, submit all required documentation to complete the process, as incomplete verification can lead to account restrictions.