Recovering from WD My Passport 1 TO

[Liquidsnake]

Hi everyone,

I'm the owner of a WD My Passport 1 TO, last week, as usual I've tried to transfert a movie from this hdd to my MacBook Pro (2011, usb 2.0). The hdd was pretty slow and was not recognized by the computer. I've manually put the cable off and on again, this time the hdd mounted correctly but when I drag and drop the movie to the desktop, I've had the transfer windows but with a 0mo/s transfer. So once again I put the cable off and on but now nothing mount. I can heard the disk spinning, led flashing and sometime little noise from the head but otherwise no scratching or bumping sound. The disk is recognized as a 1 TO drive non initialized in Disk utility. Same with a Macbook pro 2013 with usb 3. On a windows virtual machine it's also recognized but nothing else happen and also with another usb 3 cable.
I'd like to recover only pictures and some documents so I can't afford a professional repair. Can you guys explain me what I can do and what's the best to recover my data ?

Thanks !

Enclosure P/N :
WDBBEP0010BBK-01

HDD MDL :
WD10JMVW-11AJGS0

Board :
2060-771961-000 REV1

 

[Jared]

[post]9897[/post] Can you guys explain me what I can do and what's the best to recover my data ?

Unless you've got access to some professional data recovery tools like PC-3000 there may not be much you can do. At the very least the drive probably has bad sectors combined with a firmware glitch, commonly referred to as the WD slow responding bug, preventing it from mounting. It might even have a single failed read/write head in which case it'd need clean room work.

You're probably looking at between $450-800 total for professional recovery by most labs who frequent this forum.

I'm afraid there's not much of any DIY advice I can give that's likely to help more than harm. If money is the deciding factor it might be best to just put it somewhere safe and perhaps later on when money is easier you might decide to go for recovery then.

 

[Liquidsnake]

So in my case, swap the pcb card will not work ?

Thanks for your reply

 

[Jared]

No, nothing about the drop is likely to affect the PCB and PCB failure is very uncommon on these.

Ultimately the PCB will likely need to be replaced from the USB one to a SATA one, but that requires transferring the ROM code and handle the built-in encryption that most of these drives employ.