Toshiba 1TB External DTB410 : PCB G4330A : No Power

[NickVors]

Greetings all I'm new to this forum.

Looking forward to participating and learning.

I have a client how brought in a Toshiba 1TB External DTB410 : PCB G4330A
When plugging in, the drive doesn't seem to be getting any power. I have tired a known working cable.

Closer Inspection of the PCB / USB interface it looks like some of the soldered connections on the PCB are loose. ( See below photo ) i was thinking ill try and reflow these points and then test again, and if that still doesn't work, then i think ill need to find a replacement Board so i can do the Bios Swap. Any one elce have this issue with this type of drive / any suggestions welcome.

 

[pclab]

It doesn't seem like it.
Try with another PCB first and see the behaviour.

 

[NickVors]

It doesn't seem like it.
Try with another PCB first and see the behaviour.

Yep i have orderd a replaced PCB, as soon as it arrives ill do the bios swap and test, hopefully that works.